We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. i wonder is there is a law firm willing to undertake one? A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. I cannot even sell mine for $1. This is designed to make it easier for people to get out of their contracts and make better choices in the future. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. Same liesA class action is not possible, you would have to sue them in Mexico. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. OMG, this scammers need to be stopped. This may also include calls and text messages to my wireless telephone numbers. We did continue our vacation and had a great time in Cancun. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. I can't begin to tell what a horrible experience it was. If youre stuck in a Sunset Group timeshare contract, youre not alone. I want to thank all of you for your posts. After coming home and investigating some more, I feel lucky to have gotten away from them alive. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. The whole thing is a rip off as far as I can tell and very stressful for anyone. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. Terrible company. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. I have evidence showing the lies and how Sunset promotes its memberhsip. If anyone has information on contacts I would appreciate the info. We were sucked in by their promise to get us a balcony for an inside cabin rate. While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. We protect your data. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Timeshares & Vacation Clubs. But they lied about everything. FRAUD (charge #2) - Pg. This scammers has to stop. How to get rid of Avalon Vacation Club Timeshare? the May 17 charge, in an email dated Sat. There are other, more reputable companies out there that can help you cancel your timeshare contract. We review timeshare exit companies so owners can make an informed decision. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. You can learn more by looking up Promotoria Sunset Group Timeshare Owners Lawsuit online. They request upfront fees for their services from the get-go. At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. Are you surprised, you shouldn't be. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. How to Get Rid of a Timeshare with a Mortgage Balance? We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. We are in the same boat and now they are threating us to ruin our credit. If there is a lawsuit, let me know guys, I was a victim too. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Search. Records of municipal courts and justice courts are housed here also. This is when we knew the postings on the Internet were so very true. Sunset Group, Sales Dept. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico I wish I had done some research about them. Then she had someone call me to close the deal. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. How to Get Out of a Palace Resorts Timeshare? not being from the USA it makes it difficult for us to find someone. How to Get out of the Ritz Carlton Timeshare? I wanted to cancel but my wife wanted the SUV for the week. Others have said that. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. It was very overwhelming and confusing. Be the first one to write one. For example, you could sell your timeshare privately on a resale website. 2. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Please be aware of these types of schemes. This person was useless and was very dishonest in her statements to us. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. How to Get Out of a Sheraton Vistana Timeshare? Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. Can You Get Rid of an Escondido Towers Timeshare? In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. The Sunset Group is a scam with the lowest ethical standards. How To Get Out of a Diamond Resorts Timeshare? We needed a cab to our hotel from the airport. If there is somesort of class action please count me in. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. Always do your own due diligence and research any company youre considering doing business with. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Additionally, we have repeatedly requested a copy of the catalog promised us so that we may exercise our additional membership privileges, but were recently informed by customer service representative Alvaro Cardena that we would not receive a catalog for as long as 90 days. We accepted the second option. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. sunsetgrouplies@hotmail.com. We will not pay anymore maintenance fees and will not return to any Sunset Property. I have been in touch with people there and they say they are working the process but it takes time. By continuing well assume youre on board with our privacy policy. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. items we already possessed in the terms of the contract e originally had. Update question - did they finally stop calling? Customer service contacts and company information. Not much else he can do he says. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. The combined costs was equal to or greater than what was being offer. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. They said that they needed some business write offs for their firm. Same here would love to know how to resolve. Please we nees help. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. I politely declined the offer. You can find these complaints online on different forums and review websites. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . to justify the additional $480 added to the $9, 815.00 balance. They refused. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. Hopefully one day their tactics will end, I meant they are professional scammers. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. Another thing to keep in mind is that anything that sounds too good to be true probably is. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Beware of timeshare scams in Mexico! but this timeshare by Royal Elite/Sandos. Big lie. I totally regret this. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Overall makes it challenging to cancel their contracts. Submit a complaint and get your issue resolved. We recommend you contact your timeshare company before working with a timeshare exit company. He very nicely said that they would refund my deposit - HOWEVER there was a reactivation fee - to reactivate my old contract at a cost that was more that the upgrade cost. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Im Michelle. Jan 06, 2019 4:36 pm EST. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. Were happy to help in any way we can. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. Please don't fall for anything that has Royal Elite's name on it. This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. They are Unethical, dishonest and should be put out of business. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. Please help! We should all boycott that country. I also sent registered letters immediately just to be sure and cover all angles. Something is really off. How to Get Rid of Cancun Palace Resorts Timeshare? Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. 2. The second most common complaint is that Sunset Group uses high-pressure sales tactics. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Were eager to assist in any capacity we can. I said "I said mail, not phone, not fax, and not email". In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. I promised nothing. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. www.sunsetscam.com Promotoria Sunset Group Timeshare Owners Lawsuit The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. PRIVACY POLICY We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). You will speak with two reps who tell you that they are giving a . FBI are investigating on that matter for international crime. Get Rid of Timeshare Without Ruining Credit? The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. Write a review Sign in. How To Cancel Holiday Inn Club Vacations Timeshare? I insisted on reading a sample contract under the guise of, if I like it I'll sign. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. So would I Earl. I'm in the process of calling the BBB and seeing what they can do. 9. We sent in the documents and waited for closure. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. We finally caved in and agreed to meet the last day that we were there. These are more complaints about this resort: Her "closer" finally agreed to text me the details. Our goal is to make it simpler for you to explore your options. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. I became suspicious these series of complaints of others. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. then they wanted to combine 2 contracts in 2018 into one and sell us more perks. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. How To Get Out of a Timeshare with Grandview Las Vegas? Sunset Solutions Group Response Apr 23, 2020. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. It says right in the contract that you own nothing, it is a membership fee. It all started the moment we stepped off of the airplane in Cancun, Mexico. They said it was tax deductible. There is nothing stated in the contract This effectively nullifies the contract. I asked for the details of multiple travel destinations package. They refused to show me these mysterious rules. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. We couldn't use the 2 weeks concurrently (travel w/family). Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Walking Away From Timeshare Maintenance Fees - Is It Smart? There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. I have been trying for months to speak with someone on the phone. How To Get Out of a Hilton Grand Vacations Timeshare? Guess what? when we went to the sellers office we were told they do not buy back units. this triggered my PTSD. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Please repost. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. I am okay to take the 'hit' with collections, but did you make any more payments? Have not heard much and really do not want to deal with it, still burns me. We hope this article has been helpful. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians.