Very frustrating since Im having to borrow someones phone. Get rewarded with Free Service at Straight Talk Rewards. This whole situation is f*cked up and I dont know what to do. Calling Straight Talk back may result in you getting a representative who is able to help you. Its Free to Join! Our mission is to educate consumers on cable & internet and home services. They asked if they could call me on a different number to troubleshoot. I don't recommend Straight Talk to No one! To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Consumers want to see how a business took care of business. I use the app to refill my monthly service and it always goes off without a hitch! This all happened after verizon bought them out. Never called . Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. No international roaming allowed. Great help!!! Credit card and Account required for enrollment. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. You will need to perform a separate checkout for the items in your cart. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. We don't call a lot of people. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Does Straight Talk offer a refund after cancellation? Apparently I am not the only one with issues. Your new Straight Talk will be ready to complete activation when your old phone stops working. Refill with your credit card right from your device. Tried again this afternoon, rep. was very rude and condescending. Yes, you may change your Straight Talk phone number. I have questions that Wal-Mart can not answer. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? All of a sudden my phone stuck in sos mode. Your balance information will be displayed on the screen. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. I had a fraudulent charge on my credit card account from Match.com. The NEW $55 Plan will now provide Unlimited High-Speed Data. They might even offer some discounts or incentives to keep you with them. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Who's crazy enough to start this website? Phone was fine for a month. WebChat with one of our agents live. Copyright 1997-2023 Ripoff Report. Current items cannot be combined with other purchases. Concerns about data usage are often reported by users. I am very upset that they would not honor the warranty that the phone was supposed to have. Text 611611 to check your balance, get refills and much more. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. Would not make an exception,to a hotel reservation I made thru Priceline. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. I reset network settings. Reward Points have no cash value and cannot be transferred to another customer. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. A link has directed you to this review. Sorry they won't. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. And yes, you also have the option to transfer the phone number to a different carrier. NOTE: It can take between 15 ? Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. I ordered a Samsung Galaxy S10 from their website. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Make sure you check if your phone is compatible by texting "KYOP" to 611611. Your Privacy Choices. Claim your profile to access Trustpilots free business tools and connect with customers. I got the box and a 1 month data card. I can't get pictures in my texts and they are no help after days of taking to them. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. This company is a total scam. WebSearch Newegg.com for iphone 6s plus straight talk. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Sometimes, they might try to convince you to remain with them. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. Straight Talk could never get my phone to activate. I spent HOURS on the phone with customer service getting the same answer every time. Privacy Policy. It goes against our guidelines to offer incentives for reviews. If you need to see tips for WiFi connectivity, click here. Smart Pay items cannot be combined with other purchases. I would leave 0 stars if I could. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. After installing it in my phone it said SOS for the cell signal. Unsubscribe easily. Straight Talk has continued to offer quality services since launching a few years ago. See 911 for details. A couple hours later my phone lost service. Conveniently this happens while Im broke down in the middle of road. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! WebContact Us Now. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Its location on this page may change next time you visit. I have had nothing but horrible service ever since I've had this horrible carrier. Subject to our Reasonable Use Policy and Terms of Service. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. There's a problem. Other terms and conditions apply. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. Lets get it Straight. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Call (888) 442-5102 to request an unlock. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports All Rights Reserved. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! I've talked to 6 customer care agents was promised to get a call back twice that never happened. They constantly use data and can slow down the processing speed of your phone. I have been a loyal customer since TracFone days! File your review. I mean extremely rude. Full web sites require more data to view and browse. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. I can call my son in Maui. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. You have exceeded the amount of items allowed in your cart. Welcome to 611611, the text helpline. BACKGROUND APPS: Turn off apps running in the background. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Many customers received refunds from the company. I am beyond sick of straight talk!! Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Finally switching. Access the Wifi Optimizer to help reduce data usage. All business will get complaints. @PBQB523 Focusing on our quality of customer service is our priority. Simply let him/her know that youd like to cancel your Straight Talk service. No international roaming allowed. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Its just ridiculous. Posted by nepaguy001. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. The first rep. this morning said he'd call me back on my cell right off. Have a Straight Talk question? In short, the two companies are not related. You may transfer your telephone number from another company to Straight Talk. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Your phone should be active within minutes; however the activation process may take up to one hour. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Well start sending you the news you need delivered straight to you. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. If you paid for their service in advance, you are entitled to a refund. Is it possible to keep my Straight Talk phone number after canceling? Please refer to the latest Terms and Conditions of Service at StraightTalk.com. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Stole $57.98 from me. My phone service is not working. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. | on 2/28 at 3:05PM Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. FAQ. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. WebAt Straight Talk, customer service is extremely important to us. The phone is not within the Straight Talk Service Area Map . You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. TRACK USAGE: You may download a Data Usage app such as My Data Manager. The company offers a wide variety of phones, including budget phones that come free with a phone plan. We've come across 5 numbers locally that we can't call. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. After spending over 2 hours on hold they disconnect me. I can not find a way to contact them if I am not a customer. Verizon does not work well in this area, hence the AT&T sim card. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. This number worked fantastically, and I got all I needed accomplished! Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. I always get great service and customer service is great. This is one of the worst experiences I've ever had with any company. Calls must originate from the US or Puerto Rico. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. It offers a wide variety of smartphones and allows users to activate service on their current phones. You'll see a list of merchants you've subscribed to. How Do I Check If There's Straight Talk Coverage in My Area? You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Be the first one to find this review helpful. ConsumerAffairs is not a government agency. strict standards for business conduct. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. There wasn't one person that I spoke with that even cared. Their website claimed my transaction didn't go through even though my credit card was charged. Still no service. I was a no show due to a soft water flooding of o They are a SCAM!! This number works. I will never use Straight Talk again. I called ST customer service. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. Your System Sucks. Note that it can take up to two business days for Straight Talk to process your request. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. In my experience and for my needs Straight Talk worked very well for me. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. For more specific results for "straight-talk-.com". Privacy policy However, despite the quality of service they offer, there comes a time when you might want to cancel their services. He said he was sorry but not allowed to once the ticket said it was denied. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Went to walmart to buy a hotspot to get me by. Their website claimed my transaction didn't go through even though my credit card was charged. PLEASE if you want good service or a good phone plan look ANYWHERE else. Find out how we combat fake reviews. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. Why Can't I Talk To A Real Person. You will also receive a text message with the details. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Here are 8 tips for writing great reviews. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. WebAt Straight Talk, customer service is extremely important to us. Receive your unlock code via email. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Straight Talk Contact Info. The latest complaint No mobile service was resolved on Jan 16, 2023. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Our content is intended to be used for general information purposes only. HIGH SPEED INTERNET REQUIRED. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. I bought a service plan before my service cut off. I asked for a manager or someone that could do something. Or who knows as it was not freely shared. You can call us directly and we will help you. I have been without service since 1/02/23. Have an issue or a question search the site, Need help? Tried porting it back to my old carrier and the number is GONE! After converting to the Verizon sim, my line has shown "inactive" for weeks. All rights reserved. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Advertisers above have met our navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. WebCustomer Service Chat Access Reward Information Download it now! Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Find answers to common Straighttalk questions below. Concluding that she was psychotic, I asked to speak to a supervisor. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. How those businesses take care of those complaints is what separates good businesses from the rest. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. You can contact us at 1-877-430-CELL (2355) to change it. Asked for a supervisor and was told they don't transfer calls. I will be taking the phone back. > Pay My Bill. T-Mobile: Call 1-877-453-1304. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. I was forced to accept the free Verizon sim. I have been with Straight Talk Wireless for 3 years now. The worst phone service ever!!!! Its Free to Join! The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Tip for resolving issues: Before trying again to resolve your issue via phone-based customer service, live chat, or social media platforms, jot down some notes about your problem, your experience trying to resolve it and what you'd like to happen next. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Plans include unlimited talk and text and high-speed data. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. Some phones on specific plans have hotspot capabilities. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. This is your device's unique identification number. Straight Talk also sells cell phones in their physical stores and also on their website. If you need more data, you can purchase a 2 GB data add-on option for $10. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. The phone was bought 7 months ago (has a 1 year warranty). Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. > Change Credit Card or Checking Account. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. About 5 hours later, I had not received the label via email, so I called back. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Refill with your credit card right from your device. There is nothing like a good deal. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. We value your privacy. They refuse to credit my account and are charging me full price for another month without the service I paid for. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. Track data usage in the app or from the home screen widget. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Still hasn't. I absolutely hate Straight Talk! This company and the people who work here are so horrible. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Cell service is strong here. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. With Android 4.0 and later versions, you can set a mobile data limit reminder. I factory reset the phone as well. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Click "Settings" "Payments". Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. INSTALL NOW>>. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Straight Talk is a reliable alternative to major cellphone providers. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Enjoy reading our tips and recommendations. Will I be able to use my existing handset when I move to Straight Talk? They lease service from AT&T, Verizon, T-Mobile or Sprint. Imagine not being able to call the police? That dirty freaking bad customer service is awful at Straight Talk. WebTell us what your question is about so we can direct you to the best team to help you. I will be looking for another pre pay service with hopefully much better customer service! Nobody can help me. I am very angry. I am very angry. I even went bought a new Sim card. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Harris Teeter. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. I've been on the phone 4 different tech people. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. I accidentally threw my sim card away when switching to Visible. You have exceeded the amount of Smartpay items allowed in your cart. He just did want to do it. For assistance, please contact us at 1-877-430-2355. Straight Talk is a carrier formed by the combination of Tracfone and Walmart.