Works great until Big Sur. connect the high-definition device according to the following instructions: Connect one end of the HDMI cable to the HDMI port on the computer. It can be seen that you can also buy any J5create accessories for your computer if needed. j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question - edited After opening, expand other devices. You acknowledge that the Ware automatically collects information, data and statistics relating to your use of the Ware, and compiles such information, data and statistics. All rights reserved. HDMI USB driver update You need to open the device manager. By using this site, you accept the. Each time you press f4, the display state changes. Go to: https://windowsreport.com/ If you found this video useful, give us a like and subscribe to our YouTube channel. All company, product and service names used are for identification purposes only. Nice try, but there is no HDMI port on that laptop. In-store pricing may vary. This Agreement constitutes an individual consent by You to be bound by the terms of this Agreement and is the entire agreement between You and j5create with respect to Your use of the Ware, and any and all other written or oral agreements or understandings previously existing between You and j5create with respect to such use are hereby cancelled. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. Connect up to 2 external monitors (driver required). Now there's a way to customize your image settings with the Webcam Companion App. It has been a while since anyone has replied. Then connected my monitor to the box using an HDMI cable. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. I'm trying to connect an external monitor. 3. You are just unable to update the J5create drivers. Dual displays via HDMI outputs. If so, what monitor have you used with this laptop that you know works? Multi-screen display: This video adapter could connect multiple monitors with additional adapters(up to 6 additional screens, one display adapter for two monitors at the same time). The author of this question has solved their problem. Find helpful customer reviews and review ratings for j5create USB C Hub Multi-Adapter Docking . Up to 100W power pass-through to charge your laptop and . The only limitation is that for my new MacBook Pro I had to upgrade to Mojave, which might be inconvenient for some. J5 sells 2 versions with almost identical model number. . Not all USB C ports support all alternate modes, so having a USB-C port does not guarantee that this device will work. * Ideal for viewing multiple windows at the same time. j5create support said they are unavailable. Simply download the app, run the installation, and it's ready to use with your connected camera. For protection and peace of mind, all of our products come with a warranty. Or some people may run into j5create not working for unknown reasons. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. The Terms of Use provides the general terms and conditions for use of j5create services and software. NOTE: there are 7 ports on the right side of your computer. Compatible with Thunderbolt 3, the universal USB-C connection works with Windows and macOS. On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. Equipped with a security slot to protect against theft, making it perfect for use in business organizations. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. maximum performance, use a computer and USB-C power adapter equipped with PD 3.0. Was very frustrating for me as well. 4. Let's get to multitasking! Features. return the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. YOUR USE OF THE WARE, AND THE RESULTS AND PERFORMANCE ACHIEVED USING THE WARE, IS AT YOUR OWN RISK. It does not require a power cord. Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. USB 3.0 SuperSpeed. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. Not working. But if you are a veteran of computer, it is feasible to install j5create drivers on Mac and Windows from the website. Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. MacBook and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Connect standard USB Type-A-enabled devices and peripherals (flash drives, keyboards, mice, and more) to USB Type-C-enabled devices (USB Type-A cable not included). j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. 10:49 AM Change Region | Copyright 2023 j5create International. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. Sorry, but this question has been marked as "solved". The JUA254 USB to HDMI Multi-Monitor Adapter from j5create works as an external video card, instantly allowing users to attach additional displays via an HDMI connection without the hassle of a lengthy setup or having to install additional internal hardware. HDMI? Purchase here: https://en.j5create.com/products/jua254* Easily add an additional display through the USB3.0 and HDMI connection. We innovate. Watch our product videos on our YouTube channel for additional information. About this item Transfer rates of up to 5 Gb/s enabling bulky file backups. * Hot swappable USB enables you to add or remove monitors without rebooting your system. THE WARE IS PROVIDED BY J5CREATE AS-IS AND AS-AVAILABLE WITHOUT ANY OTHER WARRANTY OR REPRESENTATION OF ANY KIND. Learn more >, At j5create, we take our customer support seriously. Upon termination of this Agreement, You must promptly cease all use of the Ware and discontinue exercising all license rights granted by this Agreement. Discussion about your symptoms should not be appended here. You shall not modify, reproduce, retransmit, disseminate, sell, publish, broadcast, circulate, rent, lease, sublicense, assign, or otherwise transfer any portion of the Ware except as expressly authorized in this Agreement. Use of these names, logos, and brands does not imply endorsement. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. This Adapter will require an available USB 2.0 port and an installation of a driver. First Time Here? The Ware is deemed accepted by You when the Ware is initially installed or devices utilizing the Ware are installed or used by You. JVU250 HD Webcam with Auto & Manual Focus Switch, JUPW1107NP MagSafe 15W Wireless Charging Stand, Up to 100W power pass-through to charge your laptop and power the connected peripherals when used with a USB-C power adapter, Connect and charge your USB devices with 3 x USB ports, Reliable network connectivity via the Gigabit Ethernet port, Direct access to SD & microSD memory cards for data storage and transfer, 3.5mm audio jack to connect microphone/headphone, Security lock slot for anti-theft protection, Convenience setup with double-sided cable storage compartment, Intel HD Graphics 4000/ ATI HD 7xxx/ NVIDIA 5XXM or higher, Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0, Extended Monitor: (More powerful processors recommended for multiple displays), One 2K (2048 x 1152 @ 60 Hz) full-screen video playback, Two 2K (2048 x 1152 @ 60 Hz) full-screen video playback, 1 - SD & microSD memory card reader/writer, A 4K-capable display is required for obtaining the 3840 x 2160 resolution, If connected to a USB 2.0 host port, or if using a USB 2.0 host cable, performance may be limited, The dock can connect to a USB-C port that doesnt support Power Delivery but it will not pass power through the connected device, If you are using a high-powered USB device, attach a USB-C power adapter to the power delivery port for optimal performance, To ensure files copy completely, do not remove the USB-C power adapter while copying files. Please open a new question, and include the model-number of your HP computer. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. To see the computer screen image on a high-definition TV or monitor. All company, product and service names used are for identification purposes only. j5create USB to HDMI Adapter - Dual HDMI USB 3.0 Multi-Monitor Cable | 4K Ultra HD | Compatible with Microsoft 7, 8.1, 10 / Mac OS X v10.6 and Above Visit the j5create Store 1,137 ratings | 120 answered questions $6999 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. 07-11-2018 For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. - edited Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Extend up to three monitors through HDMI, VGA and DisplayPort or HDMI. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Laptop Docking Stations, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in. If you choose to access the Ware from outside the United States, You do so on your own initiative and You are solely responsible for complying with applicable local laws. Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. Mines came with a power cord and it worked for a couple of days then completely stopped. Features: Built-In USB Port. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? external monitor) until I had to restart my computer. Notwithstanding the foregoing, j5create does not have any obligation to provide any bug fixes, modifications, updates, or technical or end user support for the Ware. Although the Ware is accessible worldwide, not all features of the Ware may be available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Sign up for the latest innovations, exclusive offers, and more. Follow the on-screen instructions to finish installing the J5create drivers on Windows and Mac. DisplayPort Alt Mode for . All rights in the Ware not expressly licensed under this Agreement are reserved to j5create. i haveYoga 720-15IKB Laptop (ideapad) - Type 80X7 no HDMI. Note: We only recommend downloading the firmware if you have a Steam Deck device. Dual Displays: 3840 x 2160 and 2048 x 1152 / 1920 x 1080, 10 Ports In One Sleek Design For All Your Needs. Note: This product does not require drivers to be downloaded. Verified purchase: Yes | Condition: Pre-owned. All in all, whatever J5create product you are using or whatever J5create issues you are facing, you need to find a suitable and effective way to update its driver for better performance or to fix J5create driver issues. In the search result, locate the j5create driver and Update it. Unless specifically agreed in writing by j5create, j5create is not responsible for, and hereby disclaims all warranties relating to, the storage of any data for use with the Ware. In the following webpage, scroll down to locate and expand Support. An optional power adapter can be connected for charging a laptop or other power consumption device. It is likely that Driver Booster can help you download and install the latest J5create drivers quickly and correctly. Step 4. This Agreement shall not be interpreted or construed to confer any rights or remedies on any third parties. For users who need to get J5create drivers for Mac, or you failed to install the compatible J5create drivers with the above two methods, chances are that you need to navigate to the J5create official website and then find the driver you need. 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration. Computer used: HP Laptop. 5. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Keep your workspace organized with the double-sided cable storage compartment, giving you the flexibility to place the cable anyway you like. The HDMI port is the middle port. Backwards compatible with USB 2.0 and USB 1.1 devices. Answered 2 months ago by J5create Team Helpful ( 0) Unhelpful ( 0) Answer this question Female adapter ensures easy connections and reliable performance, supporting data transfer up to 5Gbps. X. DisplayPort v1.2 required on graphics card or video source to support 3840 x 2160 at 30 Hz. Sections 2 through 14 of this Agreement will survive any termination of this Agreement. Adjust the brightness, saturation, contrast, hue, sharpness, and tint all from within the app. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. For users currently using amacOSHigh Sierra 10.13.4 10.13. please readthis documentationbefore downloading any driver. Extend: View the screen image extended across both the computer and the external device. Is this compatible with windows 11 - Learn about j5create - USB-C Dual HDMI Mini Dock with 4 Answers - Best Buy In most cases, j5create will release driver updates to fix bugs and errors of different j5create products, like j5create driver unavailable or undetected. So think twice when installing the J5create drivers using this way. But overall it does what I bought it for and is cheaper than buying an actual docking station. But some of you may fail to download the latest j5create drivers on your own, so this post tries to help you download j5create drivers and use j5create on Windows and Mac. Mac & Windows. View cart for details. In this case, it is a good option for you to rely on a reliable driver tool to help you keep all the J5Create drivers up-to-date. 2023 Best Buy. Go figure. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. This is not the model sold by Best Buy. j5create - USB-C Triple Display Docking Station Model: JCD543 | SKU: 6357396 3.9(2,111 Reviews) 210 Answered Questions Highly rated by customers for: Use with laptop, Connection, Set up $95.99 Was $109.99 Add to Cart Show only Answered Questions ( 210) Sort by: Showing 21-40 of 210 questions People are asking about Ask a Question Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Is not as easy at it seems. The real solution was toreturn the j5create adapter and purchase an Insignia brand USB-C to HDMI adapter. Nothing I've tried has made any difference. USB to VGA Adapter, ABLEWE USB 3.0/2.0 to VGA Multi-Display The one with P at the end includes a power cord. The brain trust at Dell technical support tells me that the computer is "sending the audio out to the adapter", thus no audio on the computer speakers. Step 2: If doesn't work, r un theHardware Devices troubleshooter. 01:15 AM, I just purchased an HP Envy 13-ad1xx (from Costco):https://m.costco.com/.product.100381392.html. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. Something went wrong. USB 2.0 HDMI ADAPTER play 1080P video on TV gets choppy Problem could be caused due to USB 2.0 bandwidth limitation or CPU power limitation however, do not play videos while working on some About this item This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. 1. It also includes a security lock slot to protect against theft, making it perfect for use in business organizations. The monitor works through HDMI with my other 2 laptops. All trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. In Device Manager, find the device. To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. Windows Settings Go to Recovery tab and then click Get started button under the Go back to an earlier build Rollback Windows Update To update Windows 10 to the latest version, follow the following steps: Press Windows key + I. Click Updates and Security (as we did earlier). Any other contractual agreements between You and j5create remain in effect. There will be so many options of the drivers available and you need to select the one according to your requirement. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Laptop Docking Stations. Therefore, you need to install j5create drivers on Windows 10 and Mac. * Video playback performs a. Subject to all terms and conditions of this Agreement, j5create hereby grants You a nonexclusive, personal, non-assignable, limited license to use and access the Ware in accordance with this Agreement and any and all agreements and documents executed by You or delivered by j5create. Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. 99. In so doing, Device Manager will then search online and offline for the J5create drivers. * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. For 2. J5CREATE CANNOT ENSURE THAT THE WARE OR ANY FILES OR OTHER DATA YOU DOWNLOAD OR INSTALL IN RELATION TO THE WARE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. I even tried connecting the j5create adapter to external power (which is possible but not required). Drivers are available on j5create website under the "Support" tab. Hot-swappable connection/disconnection without powering down. Use of these names, logos, and brands does not imply endorsement. Download, install and run Driver Booster. The opinions expressed above are the personal opinions of the authors, not of HP. For example, my Asus G752 laptop is not compatible. New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings. * Move and view your large spreadsheets across two screens without overlapping windows. Sign up for the latest innovations, exclusive offers, and more. Your laptop display, plus the 2 external monitors, gives you a total of 3 monitors. Download PDF User Manual - https://www.search-manual.com/ upload/ j5create-usb-3-0-type-c-to-hdmi-with-power-delivery-267696-user-manual.pdf, Post new comment to j5create USB 3.0 Type-C to HDMI with Power Delivery, iolo technologies System Mechanic Pro Ultimate, Motorola T402 Emergency Preparedness Edition 2-Way, Deity Microphones Deity Connect Dual-Channel True, 29.69 x 14.88 x 5.98" / 754 x 378 x 152 mm. We disclaim any interest in the marks of others. Available DisplayPort Alternate Mode over USB Type-C connector. 02-08-2018 Display Alt Mode for HDMI supports a resolution up to 4K @ 30 Hz with Primary, Extended, and Mirrored display modes. Add extra functionality to your laptop with the JCA379 USB-C to HDMI & USB 3.0 with Power Delivery. Use of these names, logos, and brands does not imply endorsement. This Agreement governs your use of the Ware only. (a) separate any individual component of the Ware for use; (b) incorporate any portion of the Ware into other software or compile any portion of it in combination with other software; (c) sell, rent, lease, lend, loan, distribute, assign or sublicense the Ware or any rights to it in whole or in part; (d) modify, reverse engineer, decompile, remove any proprietary notices or disassemble the Ware in whole or in part, or create any derivative works from or of the Ware, or encourage, assist or authorize any other person to do any of these things; or. The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). In the Windows 7 OS, it has this limitation, Only 2 displays can be mirrored at the same time. Duplicate: View the screen image simultaneously on both the computer and the external device. to ensure maximum performance.